Standard and Express shipping options with estimated delivery dates are shown in checkout.

Most standard shipping orders will be shipped by postal service.
Express shipping orders will be shipped by UPS.

If you have any shipping-related requests, let me know and I'll see if I can accommodate them.

The delivery times are not guaranteed.

Large orders of over 10 units of made-to-order items may take longer to make.

For customers in EU, USA, Australia, New Zealand: No additional fees or import taxes will apply upon delivery.

For customers in UK: For orders under £135 there will be no additional charges upon delivery, Etsy charges VAT in checkout. For orders over £135 a 20% VAT and a handling fee will be charged upon delivery.

For customers in other countries: You are responsible for any customs fees or import taxes that may be levied by the authorities of your country. Local taxes, VAT, or GST are not included in the item price.

The item prices in EU include VAT.
Intra-community zero-rated supply for business customers is possible upon request by providing your VAT number with the order.

I accept wholesale orders for all my products, message me for more details.

I will create an Etsy Custom Order for your wholesale order.

In case e.g. slippers don't fit, size exchanges are possible. Contact me to request an exchange.

You will pay the return shipping to me, and I will ship you the replacement free of charge with standard shipping.

If the incorrect size is due to my mistake, I will cover the return shipping.